Professional certification of hearing loss that necessitates the use of captions to use the telephone effectively is required for individuals to receive the CaptionCall phone and service at no cost. CaptionCall users see captions of what callers say. The CaptionCall phone works like a traditional telephone – callers simply dial and answer calls, as usual, and speak and listen using a phone handset. With CaptionCall, it’s easy to communicate confidently with friends, family and colleagues.ĬaptionCall uses voice recognition technology and a transcription service to quickly provide written captions of what callers say on a large, easy-to-read screen. While hearing loss affects millions of people for many different reasons – age, illness, injury, loud working conditions and military service – it doesn’t have to limit the quality of their phone conversations. Last year the CaptionCall phone became the only IP CTS phone to be certified by the Telecommunications Industry Association (TIA) for meeting their strict audio amplification standards for mild, moderate and severe hearing loss (TIA-4953).ĬaptionCall is a revolutionary telephone and service for anyone who can’t use the phone without captions. Bluetooth connectivity gives our customers more listening options than ever before, that when combined with our fast, accurate captioning service, improves comprehension dramatically.” says Cameron Tingey, Chief Customer Officer for CaptionCall.ĬaptionCall is obsessed with making phone conversations as natural and convenient as possible for those with hearing loss. “Our goal has always been to help people with hearing loss stay socially engaged by helping them use the phone with confidence. The functionality has been included with all new CaptionCall phones as of June 27, 2018. Or continuing to use the phone’s handset or speakerphone.Using their favorite Bluetooth headphones or headset. Using a streamer that connects directly to their hearing aids.This new feature allows the individual with hearing loss to customize and enhance their CaptionCall phone audio experience by: SALT LAKE CITY, September 4, 2018 – CaptionCall, LLC, the leading provider of captioned telephone service, is pleased to announce that Bluetooth® connectivity has been implemented into all CaptionCall 67tb phones for Bluetooth devices that are compatible with the “hands free profile”.
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